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10 months ago

Packers were absolutely the best. The driver was very friendly, professional and expedient.
1 year ago

Turner Moving is terrific! From the first phone call to the actual move, they were right there with us at each step. Amanda, Joel and team are great. I HIGHLY recommend!
1 year ago

I never want to make a move without the Turner team again: from the first phone call with the office to the last handshake after the move was completed and the bill settled, every single member of the team was genuinely friendly, knowledgeable, hardworking, and even sensitive to all the emotions of moving day--each and every person on the Turner team exceeded my expectations! All I can say to them is a heart-felt THANK YOU, and to everyone else out there: Hire this team for your next move, youll be glad you did!
Quick Read When it comes to keeping track of items during storage or transit, reliable inventory management provides peace of mind. This essential process ensures that every item is documented and easily accessible when needed, protecting your belongings and keeping you informed every step of the way. Effective warehouse inventory management starts by carefully receiving and inspecting each item when it arrives at the warehouse. After that, the warehouse team creates a detailed report that includes what each item is, its condition, and where it’s stored. When you’re ready to pick up your items, the warehouse team will match every item against their records to make sure everything is accounted for and in the same condition it arrived.
Turner creates complete inventory records for every item stored in our secure Napa Valley facility, so we always know exactly what you have and where it is.
Our team follows strict check-in and check-out procedures to keep accurate counts and protect your belongings throughout storage.
Turner provides specialized documentation for high-value items, making sure your most precious belongings get proper coverage and protection.
Your items are systematically organized in our 26,000 sq. ft. warehouse using our proven vault system, making it easy to find and retrieve everything when you’re ready.
Many moving companies today use high-tech systems with barcode scanning or cloud-based software to track items instantly. These digital systems can provide real-time updates, reduce mistakes, and let customers check their inventory online anytime. However, “dependence on technology introduces potential risks, such as system downtime or data breaches, which can disrupt operations if not adequately managed,” states Finale Inventory.
Turner Moving & Storage takes a personal approach that has worked reliably for decades. Our team puts inventory stickers on each individual shipment item and keeps detailed handwritten records. When we store your belongings in our vault system, we maintain a tracking sheet for each vault so we know exactly what’s stored where. “We are operating the old school way because it works,” says Randy Turner, president of Turner Moving & Storage. “Our personal touch ensures nothing gets overlooked.”

Turner Moving & Storage
Professional warehouse management includes multiple security layers, like cameras and access controls, to protect stored items. “Access Control Systems … use key cards, biometric scanners, and keypad locks to ensure restricted access to authorized personnel only[, and] are particularly effective in monitoring access to sensitive areas like inventory zones, enhancing security by preventing unauthorized entry,” explains Safe and Sound Security. Regular inventory checks can also help spot problems quickly, while detailed records keep your provider accountable.
Turner Moving & Storage maintains strict security throughout our inventory process. Every time items go into or come out of a wooden storage vault, our team does thorough check-off procedures to verify everything matches our records. We keep detailed lists and do regular inventory checks for complete accountability. “We check our lists twice to catch any discrepancies,” says Randy Turner, Turner Moving & Storage president.

Turner Moving & Storage
Warehouse pricing typically depends on how long you store items, how much space they take up, their weight, and any special handling needed. Most companies use space calculations, weight-based pricing, or flat-rate vault systems. Extra services like detailed inspections may cost more, with clear pricing so you understand all costs upfront.
Turner Moving & Storage uses simple pricing based on how much you’re storing. For storage under 5,500 pounds, costs are based on the number of storage vaults you need. For larger storage over 5,500 pounds, pricing is calculated by weight. “We have a certified forklift on-site for accurate weighing, which is registered and inspected by Napa County Weights and Measures each year,” explains Randy Turner, president of Turner Moving & Storage.

Modern tracking systems often provide customers with real-time updates during shipping. These systems send automatic notifications about pickup times, current locations, and estimated delivery windows. GPS tracking helps keep customers informed, reducing worry and helping them plan for delivery. ” Real-time monitoring systems can track vehicle locations and driver behavior, says SafetyIQ, “while advanced warehouse management systems can optimize storage and reduce the risk of accidents.”
Turner Moving & Storage keeps close contact with customers throughout delivery, with timing that varies by distance and shipment size. For local jobs within 100 miles, we give exact delivery dates during scheduling. California shipments typically have a 2-5 day window, depending on size. Once drivers are assigned, we can provide more precise timing before loading. “Our office staff stay in contact with our customers regarding delivery, and we follow up within 1-3 days of loading to review charges and update delivery timing,” says Randy Turner, Turner Moving & Storage president.

Turner Moving & Storage
Professional moving companies offer different coverage options to protect against loss or damage during storage. “If an item arrives damaged, they will communicate with you and determine the best course of action,” says Designers Oasis. Standard practices include documenting item conditions upon receipt, proper handling, and clear claims procedures in case of problems. Most companies provide different protection levels, such as the following:
If you do need to file a claim, WikiHow suggests, “Most … companies will provide a claim form [for] you to complete and submit to them for review via mail. You must file the claim form within nine months of the [provider]’s delivery date for the claim to be recognized and processed.”
Turner Moving & Storage offers both Released and Full Value Protection options before moving or storing any items. Our coverage is comprehensive and kicks in regardless of what caused any loss or damage. “Coverage depends on the valuation option chosen by the customer,” explains Randy Turner, Turner Moving & Storage president. “Our protection is fault-free and covers items our team packs as well as furniture.”

Turner Moving & Storage
The moving industry has special procedures for valuable items that may include detailed condition reports, photos, special packing, and enhanced insurance coverage. For items valued at more than $100 per pound, it is strongly suggested to fill out an Items of Extraordinary Value form. “This form indicates the condition of your valuables prior to your move, and both you and the driver will sign off on it,” notes Wheaton World Wide Moving. These steps ensure valuable or irreplaceable items get proper attention and protection throughout storage and handling.
Turner Moving & Storage has specific procedures for extremely valuable items, providing an “Items of Extraordinary Value” form. Items on this form must be inspected and packed by our team, then unpacked, inspected, and signed off upon delivery. Any damage must be noted immediately to make sure you’re able to make a claim. “If a high-value item is missing or damaged and wasn’t properly reported with documentation, compensation would be reimbursement of the current market value,” explains Randy Turner, Turner Moving & Storage president. “But if properly documented on our form, you’d be compensated at the actual value.”

Turner Moving & Storage
Professional warehouse management uses clear reporting that provides transparency throughout storage and delivery. Most companies have formal documentation that includes initial inventory verification, regular updates during storage, and final checking during delivery. These systems typically use detailed checklists and signed receipts to ensure customers know their belongings’ status. According to Modula’s explanation of best practices, “[An inventory] checklist should include tasks such as:
Turner Moving & Storage uses a straightforward reporting process that involves customers at key stages. Customers sign a warehouse contract along with their inventory list at the start. During delivery, customers can check items off their list, and if they think anything is missing, they just give us the item number so our team can look for it on-site. “There usually aren’t any issues since the team does a check-off while pulling items from the vaults to ensure everything is there before we load our truck,” explains Randy Turner, Turner Moving & Storage president.

Turner Moving & Storage
