Licensed and Insured Movers in Napa Valley

Turner Moving & Storage Wheaton moving trucks

Google Reviews Logo
4.9
Based on 95 reviews
4.5
Yelp 4.5 star rating
Based on 23 reviews
Judith C.
Brandon and the three other gentlemen who delivered my bed early this morning were absolutely impeccable! They worked together beautifully and respected our home! I am very grateful!
Response from the owner:Hello Judith, Thank you very much for the 5-star review, our team greatly appreciates it! I am happy you have been able to utilize our Dock Receiving, Storage, and Delivery services. We look forward to continuing to assist you! -Team Turner : )
Patrick M
Turner Moving has been fantastic to work with from the moment I called to schedule the consult. Amanda, Joel, and the whole moving team are terrific!
Response from the owner:Hello Patrick, Thank you very much for the 5-Star review, our team greatly appreciates it. We understand there were a lot of moving parts for your particular relocation and am glad you were happy with our services. We look forward to assisting you again in the near future. -Team Turner : )
George F.
Shalyn and Amanda were extremely helpful with a problem I had concerning delivery of my household goods from another moving company. Although all they were doing, was logging in my household goods and storing them for me until I purchased a new house, the moving company that I used originally tried to overcharge me.Shalyn Immediately saw that the amount of goods that I had and the amount that they charged me for was wrong and contacted the moving company and was able to get me a refund for 2/3 of the money that I paid to the moving company. Amanda looked up the moving company online and found a number of complaints and illegal practices such as them having a revoked license to move furniture in the state of California, which she relayed to Shalyn Which helped in her negotiation with the moving company to get me the refund. All of this had nothing to do with the job they originally had agreed to do for me. It’s such a pleasure to come across companies and employees willing to go the extra mile to help out someone in a difficult position. Thanks again.
Response from the owner:Hello George, Thank you very much for the 5-star review, our team greatly appreciates it! I am truly sorry you had to go through this experience with the other company. We are firm believers of providing honest and ethical services for our customers and I am glad we were able to assist and retreive the majority of your money back as this was not gauranteed. Quotes that brokers and unlicensed movers provide are very applealing to customers upfront however, this route can create a lot of stress, chaos, and end up costing 3-4 times the amount you originally agreed to. We appreciate you trusting our team and allowing us to jump in and assist! We hope your story helps guide future customers to steer clear of such companies! -Team Turner : )

James L.

5 months ago

Yelp 5 Star Review

Packers were absolutely the best. The driver was very friendly, professional and expedient.

Patrick M.

7 months ago

Yelp 5 Star Review

Turner Moving is terrific! From the first phone call to the actual move, they were right there with us at each step. Amanda, Joel and team are great. I HIGHLY recommend!

Susanne D.

1 year ago

Yelp 5 Star Review

I never want to make a move without the Turner team again: from the first phone call with the office to the last handshake after the move was completed and the bill settled, every single member of the team was genuinely friendly, knowledgeable, hardworking, and even sensitive to all the emotions of moving day--each and every person on the Turner team exceeded my expectations! All I can say to them is a heart-felt THANK YOU, and to everyone else out there: Hire this team for your next move, youll be glad you did!

Licensed and Insured Movers in Napa Valley

When you’re searching for the right professionals to trust with your Napa Valley move, factors like service offerings, price, and availability are all important. But, when all is said and done, how can you really be sure you can depend on them to be accountable and safely transport your items? This is where licensing and insurance come into play. 

What Is a Licensed Mover?

Licensing shows that the government has given a moving company permission to do business within the state or country, with the requirement that they meet certain standards and follow the laws and regulations. Without a license, there is no way to make sure that your movers are ethical and reliable. 

Movers performing in-state relocations must have a Motor Carrier (MC) license from their respective state, as well as a permit to transport household goods. In California, this is referred to as a CPUC (CAL-T) permit, issued by the California Public Utilities Commission. 

In addition to their in-state license and permit, “all long-distance household goods movers must be registered with FMCSA,” according to the U.S. Moving Protection Organization. A moving company registered with the Federal Motor Carrier Safety Administration (FMCSA) will be given a USDOT number.

What Does It Mean for a Moving Company to Be Insured?

An insured moving company protects you from financial responsibility in case of any damaged or lost items during your move, and also shields you from liability for any accidents or property damage that occur. “Insurance signifies commitment to quality service and customer satisfaction,” states Wheaton World Wide Moving

 

Mover’s Liability Coverage

Household goods carriers in the state of California are required to maintain liability and cargo insurance. The minimum protection requirements are provided below, as stated by the Bureau of Household Goods and Services:

“The minimum protection against liability is $250,000 for bodily injury to or death of one person; $500,000 for bodily injury to or death of more than one person; and $100,000 for damage to or destruction of property other than the property being transported; or a combined single limit in the amount of not less than $600,000… The minimum cargo insurance coverage is $20,000 per shipment.” Moving companies are also legally required to provide workers’ compensation to any individual employees, which covers lost wages and personal injury.

 

Customer’s Valuation Coverage

Under Federal Law, any movers that are transporting household goods over state lines are required to offer two coverage options for your belongings:

Released Value Protection: This option, offered at no extra cost, covers $0.60 per pound per item. You may elect for this coverage by signing for the option on your contract.

Full Value Protection: Full value protection holds movers responsible for the full value of the items in your shipment. Although more expensive, this option is much more comprehensive. If any items are destroyed or damaged, your mover must offer to either repair the item, replace the item, or make a cash settlement for the cost of repair or the current market replacement value. The cost of this protection varies per mover.

Turner moving truck by the ocean
Turner moving truck by the ocean

Why It Matters for the Customer

While checking for licensing and insurance may not seem like an important step in the search for a mover, it is essential in protecting yourself from fraud, financial loss, and overall unnecessary stress. Licensing is one of the most reliable ways to verify a moving company’s legitimacy. A moving company operating without one or more of the required licenses —  often referred to as a “rogue mover” — has no legal accountability and is more likely to attempt to scam its customers. Similarly, a lack of liability protection, valuation coverage, or workers’ compensation could leave you liable for property damage or personal injury. 

 

Our Credentials  

At Turner Moving & Storage, we are licensed for in-state moves and are a proud Interstate Agent for long-distance moves through Wheaton World Wide Moving. Our company maintains full liability and cargo insurance coverage for your safety and peace of mind, including workers’ compensation. Our licensure information is available below, and we will be glad to provide proof of insurance upon request. 

  • USDOT 70719
  • MC 87113
  • CAL-T 190536

You can verify a moving company’s licensing and insurance information by entering their details into the FMCSA search tool.

Turner Moving & Storage

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Get a Free Moving Estimate Today!

Get a Estimate

We Open Today at 9AM!