Privacy Policy

Name: Turner Moving & Storage
Address: 1570 Airport Blvd, Napa, California, 94558, US
Telephone: (707) 255-8600

How We Collect Information

At Turner Moving & Storage, your privacy matters to us. We only collect information that you choose to share—such as through email or direct contact. We do not sell or rent this information to anyone.
We use your details only to respond to your questions or requests, unless you tell us otherwise.

How We Use the Information

We respect your trust. The information you provide will only be used to schedule services or reach out to you when needed.

How We Keep Your Information Safe

Protecting your information is a top priority. Any sensitive data sent through our website is protected with secure, encrypted connections. For offline security, only employees who need access for tasks like billing or customer service can view your personal information. All data is stored in a safe and secure environment.

Use of Cookies

Our website uses cookies to improve your browsing experience. Cookies help us learn how people use our site so we can make it better.
If you’d rather not use cookies, you can turn them off in your browser settings or choose to be alerted when cookies are used. Please note that turning off cookies may limit some features on our website.

SMS / Text Messaging Privacy

We use Twilio to send text messages related to your service requests, appointments, and follow-ups. By providing your mobile number, you consent to receive these messages. Message frequency varies. Message and data rates may apply.

Opting Out

Reply STOP to any message to opt out at any time. You will receive one confirmation message, after which no further texts will be sent. Reply HELP for assistance, or contact us at (707) 255-8600.

What We Collect and Share

We collect your mobile number, message content, and delivery metadata. This is shared with Twilio, our messaging provider, solely to deliver messages. Mobile information will not be sold or shared with third parties for marketing or promotional purposes.

Data Retention

Message records are retained for 120 days for service and compliance purposes.

Google Analytics

We use Google Analytics, a tool from Google Inc., to understand how people use our site. Google may also use this data to improve its services and ads.
The information collected may include cookies and details about how you use the site.

Place of processing: USA – Privacy Policy – Opt Out

Links to Other Websites

Our site may include links to other websites. Please be aware that their privacy policies may be different from ours. We recommend checking the privacy policy of any website you visit from our site.